All purchases are final. All purchases are expected to be given within 10-15 minutes of the successful payment, but if the payment was via eCheck then please allow a maximum of 14 days for the payment to clear.
When making a purchase, please ensure you have your parents' permission or you are above the age of 18. Any chargebacks will result in a permanent ban from ThePondMC's server and store.
Have an issue with a purchase? Please email our support with as much information as you can such as your Minecraft IGN (if it's bedrock, please include the _'s) and Transaction ID
Support Email: firstname.lastname@example.org
PayPal allows you to pay with your PayPal Balance or any leading Credit / Debit card provider.
If you do not have a PayPal account please click the "Purchase" button and there will be an option to use Credit / Debit.